Privacy

Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by our web servers.

Aggregated analysis of these log files is used to monitor website usage. These analyses may be made to available to Mike Norman Photographic Services, staff and partner agencies to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

Except as stated already, Mike Norman Photographic Services will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of Mike Norman Photographic Services.

Mike Norman Photographic Services will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Mike Norman Photographic Services reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of Mike Norman Photographic Services web services.

As a condition of use of this site, all users must give permission for Mike Norman Photographic Services to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.

All log file information collected by Mike Norman Photographic Services is kept secure and no access to raw log files is given to any third party.

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Any information you do submit will be stored securely and will never be passed on or sold to any third party.

Privacy Notice

  1. What information is being collected?

We collect a variety of information before, during and after you book with Mike Norman Photographic Services and use any of our services.  This includes:

  • Names, addresses and contact information of the person(s) placing an order with us.
  • Name, addresses and contact information of the person(s) using our services.
  • Names (and in some cases ages and gender) of all participants of a photo shoot.
  • Details and notes taken throughout a photo session or service provided to help us remember conversation during and details o your session.

if you email us or send us messages via social media, these messages are stored within our email system or social media accounts.  These messages are stored for as long as practicable to allow us to provide you with better future services.

2.  Who is collecting the data?

This data is being collected by Mike Norman Photographic Services, 3 Wem Business Park, New Street, Wem SY4 5JX.

3. How is it being collected?

The majority of our data is collected directly form you.  whether you fill out a form for us online or tell us face to face, via email or message.  In some cases, data may be given to us by a third party.  This includes if someone places an order on your behalf – they will usually give us your name and details to allow us to process their order and provide our service to you.

4. Why is it being collected?

Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you.

Some of the data we collect is to help you with a better customer service experience.

We are required by law to collect and store certain information relating to any order you place with us.

5. How will it be used?

Data we collect will be used by Mike Norman Photographic Services to enable us to provide our services and products to you.

Contact data (email addresses) may be used to send you direct offers from Mike Norman Photographic Services about upcoming promotions or newsletters.  These can be unsubscribed from at any time.

Mike Norman Photographic Services may internally analyse data for business and forecast purposes.

Mike Norman Photographic Services has a legitimate interest in using images taken in relation to your booking and may use these images in the following ways (note, customers are free at anytime to refuse the use of these images at any time);

  • On social media for promotion and advertising purposes.
  • On our website for promotion and advertising purposes.
  • For marketing materials (business stationery, flyers, business cards etc).
  • For publications/print.

6. Who will it be shared with?

We take your privacy very seriously.  We do not sell your data to third party organisations.  There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you.  These include:

  • Delivery and postage service providers to allow us to send your documentation and orders you have placed. Information shared includes name, address and in some cases telephone numbers.
  • Manufacturers (our printing labs) if we are sending an order directly to you from them. Information shared includes name, address and in some cases telephone numbers.
  • Law enforcement and legal requirements. We will provide data to law enforcement agencies if issued with a court order to do so.

7. How will this affect you?

We collect, store and process your data in such a way that should have no negative effect on you as an individual.

8. How long is the data stored?

Most data we collect is stored indefinitely.  This is to allow us to provide a better service to you as a customer in the event you contact us again in the future.

We are legally obliged to store some data for a minimum amount of time, for example sale order record, payment records etc.

9. Access to stored data.

If you have any questions about data we hold about you, please feel free to contact us.

As well as trying to help you directly, you may request a copy of any data we store about you – and we will comply with any requests as per the guidance of the Information Commissioner’s Office.

10. More information

If you would like any clarification on how we collect, store or process your data – please contact us directly.

If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check with ICO’s website at www.ico.org.uk.

11. Our details

This business is owned and operated by Mike Norman trading as Mike Norman Photography.

Our principal place of business is at 3 Wem Business Park, New Street, Wem SY4 5JX.

You can contact us in writing to the about address or by email to mike@mikenorman.co.uk